Zenoney - Support

Setup, the questions people ask most, and what to do when something looks wrong.

Getting started

Setting up your first budget

Open Zenoney and go through the onboarding
Tap the settings gear to set your monthly budget
Add expenses with the + button
The remaining budget updates as you go

How carryover works

Spend less than your budget and the remainder rolls into the next month instead of disappearing. A quiet month buys you room in the following one.

Common questions

How do I add an expense?

Tap the floating + button, enter the amount and description, select a category (optional), and tap "Add Expense."

Can I edit or delete an expense?

Not yet. Expenses can be viewed but not changed after they are created, so it is worth checking the amount before you tap Add. Editing is planned for a future update.

How do I change my monthly budget?

Tap the settings gear icon on the main screen, enter your new budget amount, and tap "Save."

What happens when I "Turn Month"?

This closes your current month and starts a new one. Any remaining budget carries over automatically. Your expense history is preserved and can be viewed anytime.

How do I view previous months?

Tap the calendar icon or month name at the top of the main screen to open the month navigator. Select any previous month to view its expenses and budget status.

What are the expense categories?

Food & Dining, Transportation, Shopping, Entertainment, Bills & Utilities, and Other.

How do achievements work?

They unlock on their own as you hit milestones: staying under budget, tracking consistently, reaching a savings goal. Nothing to configure.

Is my data backed up?

Your data is stored locally on your device and backed up through iCloud if you have iCloud Backup enabled. We never access or store your financial information on our servers.

Does Zenoney work offline?

Yes. Zenoney works entirely offline, since all your financial data lives on the device anyway.

Can I use multiple currencies?

Zenoney automatically uses your device's regional currency settings (USD for US, BRL for Brazil, etc.).

How do I switch languages?

Zenoney automatically uses your device's language settings. We currently support English and Portuguese.

When something looks wrong

The app is running slowly

Close and reopen the app
Restart your device
Ensure you have the latest version from the App Store
Check available storage space on your device

My budget isn't calculating correctly

Check if you have any pending expenses
Verify your budget settings
Try turning the month to refresh calculations

I can't see my previous months

Make sure you haven't deleted the app's data. If the issue persists, contact support.

We usually reply within 24 to 48 hours on business days.

When you write, include your device model (iPhone 16 Pro Max, for example), your iOS version, the steps that led to the problem, and a screenshot if you have one.

Getting more out of it

Pick a day and review the week's spending on it; Sunday works for most people. Categorise as you go, since the patterns only show up once there is something to group. Set the first budget from what you actually spent last month rather than what you wish you had spent, then tighten it later. If a month ends with a surplus, leaving it to carry over is what makes the bigger expenses survivable.