Weightics - Support

What Premium unlocks, how to restore your purchase, Apple Health, and how to reach us.

What is free and what is Premium

Without paying anything, you can log weight, waist and body composition, follow your trend, goals and milestones, and import and export your entries as CSV.

Weightics Premium unlocks the goal date and outlook, plateau and whoosh detection, your weekday rhythm and records, weekly, monthly and yearly reports, body composition trends, automatic sync with Apple Health, and the medication log with dose reminders. It is available as a monthly subscription, a yearly subscription or a lifetime purchase.

Restoring and managing your purchase

To restore Premium on a new device or after reinstalling the app, open Settings, tap "Unlock Premium" and then "Restore Purchases". Use the same Apple Account you bought it with.

To change plans or cancel a subscription, tap "Manage Subscription" in Settings, or open the subscription settings of your Apple Account. A subscription renews automatically unless you cancel at least 24 hours before the end of the current period. If you cancel, Premium stays on until the end of the period you already paid for. A lifetime purchase has nothing to manage.

Apple Health

Syncing with Apple Health is part of Premium. Turn it on in the Apple Health section of Settings and choose what Weightics may read and write. If you change your mind, access lives in Settings > Privacy & Security > Health. With or without Premium, "Use my Health profile" copies your height, date of birth and biological sex once.

Weightics no longer connects to Bluetooth scales. Readings the scale already recorded stay in your history.

Your data

Your entries stay on your iPhone. In the Your Data section of Settings you can export everything as CSV or import a CSV file. There is no account and no cloud sync of its own, so deleting the app deletes what it stored. Export first if you want to keep a copy.

Requirements

Weightics runs on iPhone with iOS 18 or later. The interface is available in English and Brazilian Portuguese.

How to get help

Use our contact form at Contact or email contato@mellofattura.com. We usually reply within two business days, in English or Portuguese.

To report a problem, include the steps to reproduce it, your iOS version, the app version and any screenshots you have. Avoid sending health data that is not needed to answer you.